Himanshu

Negi

Developer & Internet Marketer


Welcome to my blog.

Sed sed leo sit amet elit sagittis fermentum. Nulla posuere commodo erat. Nam ac nunc ipsum, id espara tincidunt orci. Quisque adipiscing molestie dolor, ut congue sem porta et. Sed sapien urna, auctor et accumsan ut, accumsan sit amet dui. Nunc tristique interdum magna, dictum volutpat sem. Nam ac nunc ipsum, id espara tincidunt orci. Sed sapien urna, auctor et accumsan ut.

Your PC Ran Into a Problem and Needs To Restart – Windows 8, 10

October 12, 2016Akash Navi30 Comments

Your PC ran into a problem and needs to restart” is an error message which may appear in computers running Windows 8 OS (or Windows 8.1 or Windows 10 as well) for different reasons from computer to computer. This article is a troubleshooting guide to resolve this error message.

Your PC ran into a problem and needs to restart. We’re just collecting some error info, and then we’ll restart for you.

Windows 8 is a new version of Windows Operating System. An Operating System (OS) produced by Microsoft for use on Personal Computers, Tablets, Home-Theater PC’s etc. The Development of Windows 8 was started before the Release of Windows 7.

About | Your PC Ran Into a Problem and Needs To Restart

This is a non-tolerable message that appears with crashing of you Microsoft Windows 8 (or 10). This is similar to Windows – Blue Screen Errors of Death!

The Error Message!

This error message appears in following 2 variants:

  • Your PC ran into a problem and needs to restart. We’re just collecting some error info, and then we’ll restart for you. (or)
  • Your PC / Computer ran into a problem that it couldn’t handle and now it needs to restart. You can search for the error online.

Reasons for Error!

  • A physical hardware, installed driver or third-party extension is causing this issue; and it is repairable by a crash or dump analysis.
  • Second reason may be that you selected some settings that are not correct, or if the system has a lot of data in it and its resources are being over used.
  • Additionally, if you’ve used any third-party software that has modified native system files, brutally; may create an issue. These points may be sufficient to cause a file corruption and thus system doesn’t boots up at all.

Fix – “Your PC Ran Into a Problem and Needs To Restart”

There are 2 fixes available for you to get rid of error: “Your PC Ran Into a Problem and Needs To Restart” windows 8.1. These methods have to be done manually:

Get Rid of your Problem – Windows 8

  1. Go to Start menu > All Apps > Search for Command Prompt.
  2. Run command prompt as an Administrator.
  3. TypeSFC /SCANNOW.

Your PC ran into a problem and needs to restart. We’re just collecting some error info, and then we’ll restart for you.

If the Problem is not fixed then try the other method 2.

Fix Memory Issue and Forget The Error!

As mentioned earlier memory issue may cause to display this error message “Your PC Ran Into a Problem and Needs To Restart, We are just collecting some error info, and then we’ll restart for you.” and your PC always needs to restart.

#Fact: PC restarts to protect itself from serve issues like serious hardware failure and future crash. Let’s solve this issue.

  1. Go to Computer Properties
  2. Advance system properties.
  3. Click on Advance Tab.
  4. Click on Start up and Recovery “Settings”

solved window 8 problem

Now you all can see a portion of dialogue box saying “System Failure”

  1.  Uncheck “Automatically Restart”
  2. In “Write Debugging information” Select “Complete Memory Dump” from the drop down menu.
  3. And Click on Apply and OK It may say you all to restart.
  4. Restart your PC and You are done.

Video | Your PC Ran Into a Problem and Needs To Restart!

Updated: I just found this video on the same error i.e. “Your PC Ran Into a Problem and Needs To Restart, We are just collecting some error info, and then we’ll restart for you”. I hope it’s helpful.

Final Words On The Error!

I hope above mentioned methods are useful and you’ll not get “Your PC Ran Into a Problem and Needs To Restart” error message again.

This is similar to Windows Blue Screen Errors of Death!

Fix-It Utilities: Software like this proves very helpful in these situations. These utilities makes your PC fast, do Registry Repair and System Optimization. They can even recover deleted files from hard drives, USB drives, flash drives and memory cards. Also, helps you when you ran out of space on your drive.

References and Further Readings:

Following are few links that might help you more on the error issue “Your PC Ran Into a Problem and Needs To Restart, We are just collecting some error info, and then we’ll restart for you.

This article has 30 comments
  1. Ramesh Kore
    May 7, 2013

    Thanks for your information man
    You are a life saver.

  2. tom
    May 15, 2013

    Hi akash, I am getting that error message but my computer restarts and never makes it to the desktop. It just gets stuck on a.black sceen after windows repair. So I can’t make the changes you are talking about. What should.i do?

    • Ejaz Khan
      January 10, 2014

      start your pc in safe mode and then try to repair, if did not work uninstall you antivirus, and then try again.

      • jack
        April 21, 2014

        Hi akash, I am getting that error message but my computer restarts and never makes it to the desktop. how to restart computer into safe mode to repair ?

  3. Akash Navi
    May 17, 2013

    Hi Tom,
    You are suffering with this problem maybe because some of your files from system32 folder may be attacked by virus or may have corrupted. Try to reinstalling your PC 😛

    • Samane
      January 17, 2014

      hi i wanna 2 know how to restart win8 when it s hanging.
      i know that when i pull power key for a while my notebook run to shut down forcely. i need some thing like this!!!??

  4. gord
    June 5, 2013

    hi i have had same problem other day, trouble is it keeps displaying it and doing it again ad again, how do i take control of coputer? it wont let me access on screen any tools?? helpppppppppp its an aspire one 725 laptop/netbook thanks

    • HIMANSHU NEGI
      June 5, 2013

      Hello Gord,

      Window 8 is quiet heavy and needs lots of system resources to run properly. Laptop/Netbook runs on battery and to save power they compromise with performance. If you’re using a netbook then I will suggest you using windows 7 starter otherwise upgrade your hardware or reinstall windows 8 again.

  5. gord
    June 6, 2013

    whole keyboard is unresponsive cant access tools or start menu 🙁 how can i make factory reset if keyboard is unresponsive ? no disk drive either???

    apparently u press f10 and alt when acer logo appears at boot, however its not responding at all and continuing system repair loop 🙁
    ehow.co.uk/how_5833609_restore-acer-aspire-one-series.html

    • HIMANSHU NEGI
      June 8, 2013

      Hello Gord,

      I think it’s time to call customer care service or take your laptop to computer repairer.

  6. James
    June 11, 2013

    I have the same problem. Can’t get to start to Safe Mode.
    All I can do is get to boot menu. I downloaded Windows 8 directly from Microsoft so how do I get Installation Media to do the repair?

    • HIMANSHU NEGI
      June 12, 2013

      I think your PC/laptop hardware isn’t enough to support heavy window 8. You need to upgrade your hardware or You can degrade to window 7 or XP.

  7. James
    June 12, 2013

    Himanshu, I’ve been running W8 since October with no issues until now.

    i was able to dig up my product key so I’ll try to boot from USB.

    Thanx.

  8. Rohil
    July 17, 2013

    Hi!
    Need your help.
    i have been using windows 8 on my laptop since the developer preview days and recently uprgaded to 8.1and have been using the system for more than 2 weeks now.
    But since yesterday i am getting this error and an unable boot into the system. It keeps restarting. I even tried to boot using usb but the same error message pops up and restarts.
    Could you plz help ?
    Thanks 🙂

    • HIMANSHU NEGI
      July 20, 2013

      opps seems like I don’t have any suggestion yet but you can try the methods suggested by Akash!

      • rahul
        September 3, 2013

        Your USB has not been set as the booting device in BIOS

  9. Vara Mahesh
    September 9, 2013

    hi,

    I tried your given method the problem ….and it worked ….

    thanks for your suggestion ….

  10. Adalberto Rodrigues
    September 9, 2013

    This suggestion worked fine for me. Thanks a lot…

  11. vikram
    September 19, 2013

    pls tell me agar m 2nd method use karuu to kya mere pc m jo installed software h wo uninstalled ho jayenge ya work karte rahenge

    • HIMANSHU NEGI
      September 19, 2013

      Aisa kisne kaha? try karo or jaan jao! Just try it, no need to worry!

  12. Aaditya
    September 19, 2013

    thax man…..u r god for me……

  13. Damon Harris
    September 25, 2013

    Hi Its not the method to solve the problem.

  14. jassani
    September 30, 2013

    After the error, screen is black. How to restart?

    Using lenovo Z580 laptop.

    On saturday, same thing happened but the laptop started the next day.

    Now again today (monday), same error and black screen.

  15. justin jacob
    October 8, 2013

    I think all blue screen error will not solve using this method there are a lot of reason for blue screen include hardware issue software mismatch antivirus error and disk errors ,i think if you select this option system may hang and get blue screen ,in my recomendation need to analyze the mini dump file created during BSOD using any software i am using bluescreenview a free GUI to analyze the dump spidersoft.in/Windows/System-Utilities/Other/BlueScreenView_102.html

  16. ranjit pandey
    October 21, 2013

    hi,
    My computer is setup by new cd n in the processing of formet…we could’nt find any driver….display at dialogue box….wht is the problem..plz help me n .ugent suggest me….
    Or how to recover missing drive from laptop
    Thanks.

  17. Uzaib
    March 6, 2014

    Hey , My Pc also is affected with the same problem.
    It says : Your Pc Ran Into a problem and needs to restart.
    you can search for unexpected_kernel_mode_trap online later.

    I tried all the methods that are provided on net but all in vain. It is still running with the same problem.

  18. Siddhant Sachdeva
    April 26, 2014

    i can’t activate my windows can u give a working product key for build 9200 pro plzz __/__


Leave a Reply
www.edatastyle.com www.introducingsomething.com